Terms Of Service
These Terms & Conditions (“Terms”) govern your use of the website operated by THE EAGLE (“THE EAGLE”, “Company”, “we”, “us”, or “our”).
1. Acceptance of Terms
By accessing our website or placing an order, you agree to be legally bound by these Terms, along with our Privacy Policy, Shipping Policy and Refund & Exchange Policy.
2. Eligibility
You must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian. By using our website, you represent that you have the legal capacity to enter into a binding agreement under applicable laws.
3. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information during registration.
- We reserve the right to suspend or terminate accounts involved in fraudulent, abusive or unauthorized activities.
4. Acceptable Use
You agree not to:
- Violate any applicable laws or regulations.
- Upload, post or transmit harmful, offensive, abusive or illegal content.
- Attempt to gain unauthorized access to our systems or interfere with website operation.
- Use automated tools, bots or scraping technologies without our permission.
- Create multiple accounts for fraudulent or abusive purposes.
5. Product Information
We strive to ensure that all product descriptions, images and information are accurate. However:
- Product colors may vary slightly due to screen settings and display differences.
- Minor variations in design, stitching or finish do not constitute defects.
- Product availability is subject to stock and may change without notice.
- We reserve the right to discontinue products at any time.
6. Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We reserve the right to correct pricing errors, inaccuracies or omissions at any time.
- Payments are processed through secure payment gateways.
7. Order Processing & Fulfillment
- Orders are processed within 24–48 hours.
- Orders are usually dispatched within 48–72 hours.
- We reserve the right to cancel orders due to stock unavailability, payment issues or suspected fraud.
8. Order Cancellation
- Orders can only be cancelled before processing.
- Cancellation requests cannot be accepted once an order has been processed or dispatched.
- THE EAGLE reserves the right to cancel any order due to errors, stock issues or fraudulent activity.
9. Returns & Refunds
Returns are accepted only for:
- Wrong product received.
- Damaged or defective product.
- Eligible size exchange requests.
10. Shipping & Delivery
- Delivery timelines are estimates and may vary.
- Orders are shipped through third-party courier partners.
- THE EAGLE is not responsible for delays caused by courier services or unforeseen circumstances.
11. Intellectual Property
All website content, including logos, designs, images and text, is the property of THE EAGLE. Unauthorized use, reproduction or distribution is prohibited.
12. User Content
By submitting reviews, photos, or other content, you grant THE EAGLE the right to use such content for marketing, promotional and operational purposes.
13. Limitation of Liability
THE EAGLE shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the order.
14. Indemnity
You agree to indemnify and hold THE EAGLE harmless from any claims, losses or damages resulting from your misuse of the website or violation of these Terms.
15. Force Majeure
THE EAGLE shall not be responsible for any delay or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, government actions or technical disruptions.
16. Grievance Redressal
For any complaints or concerns, please contact us at:
Email: theeagleindia18@gmail.com
We aim to respond within 48 hours and resolve issues within 15 working days.
17. Governing Law
These Terms are governed by Indian law.
Jurisdiction: Courts in Indore, Madhya Pradesh.
18. Modifications
THE EAGLE reserves the right to modify these Terms at any time. Continued use of the website after any changes constitutes acceptance of the updated Terms.
19. Limited Period Sale Terms
Sale Scope
Discounts are applicable only on selected products marked as part of the sale.
Sale Duration
The sale is valid for a limited period as displayed on the website and may end without prior notice.
Stock Availability
All sale products are subject to stock availability. Products may sell out during the sale period without notice.
Returns on Sale Items
- Sale items can only be returned or exchanged in case of a manufacturing defect or incorrect product received.
- Returns or exchanges for size issues, personal preference or delivery delays are not accepted.
COD Terms
Cash on Delivery (COD) is available only for eligible locations and may be subject to verification.
Order Acceptance
THE EAGLE reserves the right to cancel any order due to stock unavailability, pricing errors, payment issues or suspected fraudulent activity.
By using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.